Privacy Policy
Last Updated: June 4, 2026
At HORYAHOME, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or make a purchase.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact customer support, or subscribe to updates, we may collect certain information, including:
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Name
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Email address
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Phone number
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Billing address
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Shipping address
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Order details
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Payment-related information
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Device and browser information
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IP address
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Website usage data
We collect only the information reasonably necessary to operate our business, process transactions, fulfill orders, improve customer experience, and provide support.
We do not collect personal information as our primary business purpose.
How We Use Your Information
The information we collect may be used to:
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Process and fulfill orders
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Provide customer support
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Verify transactions and prevent fraud
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Send order confirmations and shipping updates
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Improve our website, products, and services
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Respond to inquiries and requests
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Comply with legal obligations
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Send promotional communications when you have chosen to receive them
We will not use your personal information in ways that are inconsistent with this Privacy Policy.
Payment Security
Protecting your payment information is extremely important to us.
Our website uses Secure Socket Layer (SSL) encryption technology to protect data transmitted between your browser and our website.
Information entered on SSL-protected pages, including payment details, is encrypted during transmission to help prevent unauthorized access.
Payment transactions are processed through trusted third-party payment providers. HORYAHOME does not store complete credit card numbers on our servers.
Website Security
We implement reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While no method of internet transmission or electronic storage can guarantee absolute security, we continuously work to maintain appropriate security measures for our website and systems.
Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to improve functionality and enhance user experience.
These technologies may help us:
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Remember customer preferences
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Analyze website traffic
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Improve website performance
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Understand how visitors interact with our website
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Provide relevant content and marketing
Most web browsers allow you to manage or disable cookies through browser settings.
Marketing Communications
If you subscribe to our mailing list or choose to receive promotional communications, we may send updates about products, promotions, or special offers.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.
Transactional messages related to purchases, shipping, or customer service may still be sent when necessary.
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share limited information only when necessary to operate our business, including with:
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Payment processing providers
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Shipping and logistics partners
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Website hosting providers
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Customer service platforms
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Fraud prevention and security service providers
These service providers are authorized to use information only as necessary to perform services on our behalf.
Advertising and Customer Content
HORYAHOME respects your privacy and personal rights.
We will not use your personal information, customer reviews, photographs, videos, or other user-generated content in advertisements, promotional materials, or marketing campaigns without your prior consent, except where permitted by applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide products and services
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Complete transactions
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Resolve disputes
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Meet legal, tax, accounting, or regulatory obligations
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Enforce our agreements
When information is no longer required, we will take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of certain personal information
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Object to certain processing activities
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Withdraw consent where consent is the basis for processing
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Request information about how your data is used
To exercise any applicable privacy rights, please contact us using the information provided below.
Children's Privacy
Our services are intended for adults or individuals using our website with the consent and supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 16.
If we become aware that personal information has been collected from a child under 16 without appropriate parental or guardian consent, we will promptly take reasonable technical and administrative measures to delete such information and prevent further collection.
By using this website, you represent that:
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You have reached the age of majority in your jurisdiction; or
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You are using this website under the supervision and permission of a parent or legal guardian.
Third-Party Services and Links
Our website may contain links to third-party websites or services that are not operated by HORYAHOME.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page along with the revised "Last Updated" date.
Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Information
Factory Address:No. 77, Aote Road, Xianhua Subdistrict, Pujiang County, Zhejiang Province
International warehouse address:1351 S Grove Ave, Building 1 Ontario, CA 91761 United States
Email:service@HoryaHome.com
Phone:(530) 277-2530
Hours:Monday–Friday,9AM–5PM PDT